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Quality ISO documents that are pre-packaged with TKO

Apart from the policies and procedures list (see below) there are

  • Over 60 plus separate office files (word doc's, excel spreadsheets and other) with documents ranging from
    • Application for leave
    • Cash flow budget worksheet
    • Induction checklist
    • Letters regarding redundancy
    • and many, many more
  • Wide range of Key Performance Indicators and standards 
  • Wide range of roles and job descriptions

Below is the section relative to quality and ISO

07.QUALITY ISO 9001:2008
    01.QUALITY MANUAL PURPOSE
         - Using the documents of the Quality Key Business Area
         - Organisation Chart
         - 1.1 Quality Management System - Requirements. Scope - General
         - 1.2 Scope - Application
         - 2 Normative reference
         - 3 Terms and definitions
    02.QUALITY MANAGEMENT SYSTEM
         - 4.2.1 System Documented
         - 4.2.4 Control of Records
         - 4.2.2 Quality Manual
         - 4.2.3 Control of Documents
         - 4.1 Documentation Requirements - General
    03.MEASUREMENT, ANALYSIS AND IMPROVEMENT
         - 8.1 Measurement, analysis and improvement - General
         - 8.2.1 Customer Satisfaction
         - 8.2.2 Internal Audit
         - 8.2.3 Monitoring and measurement of processes
         - 8.2.4 Monitoring and measurement of product
         - 8.3 Control of nonconforming product
         - 8.4 Analysis of data
         - 8.5.1 Continual Improvement
         - 8.5.2 Corrective action
         - 8.5.3 Preventative action
    04.MANAGEMENT RESPONSIBILITY
         - 5.1 Management Commitment
         - 5.2 Customer Focus
         - 5.3 Quality Policy
         - 5.4.1 Quality Objectives
         - 5.4.2 QMS Planning
         - 5.5.1 Responsibility and Authority
         - 5.5.2 Management Representative
         - 5.5.3 Internal Communication
         - 5.6.1 Management Review - General
         - 5.6.2 Review Input
         - 5.6.3 Review Output
    05.RESOURCE MANAGEMENT
         - 6.1 Provision of Resources
         - 6.2.1 Human Resources - General
         - 6.2.2 Competence, awareness and training
         - 6.3 Infrastructure
         - 6.4 Work Environment
    06.PRODUCT REALIZATION
         - 7.1 Planning of Product Realization
         - 7.2.1 Determination of Requirements Related to the Product
         - 7.2.2 Review of requirements related to the product
         - 7.2.3 Customer communication
         - 7.3.1 Design and development planning
         - 7.3.2 Design and development inputs
         - 7.3.3 Design and development outputs
         - 7.3.4 Design and development review
         - 7.3.5 Design and development verification
         - 7.3.6 Design and development validation
         - 7.3.7 Control of design and development changes
         - 7.4.1 Purchasing process
         - 7.4.2 Purchasing information
         - 7.4.3 Verification of purchased product
         - 7.5.1 Control of Product and Service Provision
         - 7.5.2 Validation of processes for production and service provision
         - 7.5.3 Identification and traceability
         - 7.5.4 Customer Property
         - 7.5.5 Preservation of product
         - 7.6 Control of Measuring and Monitoring Devices
08.OCCUPATIONAL HEALTH AND SAFETY AS/NZ4801
    01.INTRODUCTION
         - 4.1 General requirements
         - 4.2 OH & S Policy
    02.PLANNING
         - 4.3.1 Planning Identification of Hazards, assessment and control of risks
         - 4.3.2 Legal and Other Requirements
         - 4.3.3 Objectives and Targets
         - 4.3.4 OH&S Management Plans
    03.IMPLEMENTATION
         - 4.4.1 Structure and Responsibility
         - 4.4.2 Training and Competency
         - 4.4.3 Consultation, Communication and Reporting
         - 4.4.4 Documentation
         - 4.4.5 Document and Data Control
         - 4.4.6 Hazard Identification, risk assessment and control of risks
         - 4.4.7 Emergency Preparedness and response
    04.MEASUREMENT AND EVALUATION
         - 4.5.1 Monitoring and Measurement
         - 4.5.2 Incident Investigation, corrective and preventive action
         - 4.5.3 Records and records Management
         - 4.5.4 OH&SMS Audit
    05.MANAGEMENT REVIEW
         - 4.6 Management Review
09.ENVIRONMENTAL
    01.INTRODUCTION
         - Introduction
         - 4.1 General requirements
         - 4.2 Environmental policy
         - 4.3.1 Environmental aspects
         - 4.3.2 Legal and other requirements
         - 4.3.3 Objectives and targets
         - 4.3.4 Environmental management programme(s)
         - 4.4.1 Structure and responsibility
         - 4.4.2 Training, awareness and competence
         - 4.4.3 Communication
         - 4.4.4 Environmental management system documentation
         - 4.4.5 Document control
         - 4.4.6 Operational control
         - 4.4.7 Emergency preparedness and response
         - 4.5.1 Monitoring and measurement
         - 4.5.2 Nonconformance and corrective and preventive action
         - 4.5.3 Records
         - 4.5.4 Environmental management system audit
         - 4.6 Management review 

 

 


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