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Quality ISO documents that are pre-packaged with TKO
Apart from the policies and procedures list (see below) there are
- Over 60 plus separate office files (word doc's, excel spreadsheets and other) with documents ranging from
- Application for leave
- Cash flow budget worksheet
- Induction checklist
- Letters regarding redundancy
- and many, many more
- Wide range of Key Performance Indicators and standards
- Wide range of roles and job descriptions
Below is the section relative to quality and ISO
07.QUALITY ISO 9001:2008
01.QUALITY MANUAL PURPOSE
- Using the documents of the Quality Key Business Area
- Organisation Chart
- 1.1 Quality Management System - Requirements. Scope - General
- 1.2 Scope - Application
- 2 Normative reference
- 3 Terms and definitions
02.QUALITY MANAGEMENT SYSTEM
- 4.2.1 System Documented
- 4.2.4 Control of Records
- 4.2.2 Quality Manual
- 4.2.3 Control of Documents
- 4.1 Documentation Requirements - General
03.MEASUREMENT, ANALYSIS AND IMPROVEMENT
- 8.1 Measurement, analysis and improvement - General
- 8.2.1 Customer Satisfaction
- 8.2.2 Internal Audit
- 8.2.3 Monitoring and measurement of processes
- 8.2.4 Monitoring and measurement of product
- 8.3 Control of nonconforming product
- 8.4 Analysis of data
- 8.5.1 Continual Improvement
- 8.5.2 Corrective action
- 8.5.3 Preventative action
04.MANAGEMENT RESPONSIBILITY
- 5.1 Management Commitment
- 5.2 Customer Focus
- 5.3 Quality Policy
- 5.4.1 Quality Objectives
- 5.4.2 QMS Planning
- 5.5.1 Responsibility and Authority
- 5.5.2 Management Representative
- 5.5.3 Internal Communication
- 5.6.1 Management Review - General
- 5.6.2 Review Input
- 5.6.3 Review Output
05.RESOURCE MANAGEMENT
- 6.1 Provision of Resources
- 6.2.1 Human Resources - General
- 6.2.2 Competence, awareness and training
- 6.3 Infrastructure
- 6.4 Work Environment
06.PRODUCT REALIZATION
- 7.1 Planning of Product Realization
- 7.2.1 Determination of Requirements Related to the Product
- 7.2.2 Review of requirements related to the product
- 7.2.3 Customer communication
- 7.3.1 Design and development planning
- 7.3.2 Design and development inputs
- 7.3.3 Design and development outputs
- 7.3.4 Design and development review
- 7.3.5 Design and development verification
- 7.3.6 Design and development validation
- 7.3.7 Control of design and development changes
- 7.4.1 Purchasing process
- 7.4.2 Purchasing information
- 7.4.3 Verification of purchased product
- 7.5.1 Control of Product and Service Provision
- 7.5.2 Validation of processes for production and service provision
- 7.5.3 Identification and traceability
- 7.5.4 Customer Property
- 7.5.5 Preservation of product
- 7.6 Control of Measuring and Monitoring Devices
08.OCCUPATIONAL HEALTH AND SAFETY AS/NZ4801
01.INTRODUCTION
- 4.1 General requirements
- 4.2 OH & S Policy
02.PLANNING
- 4.3.1 Planning Identification of Hazards, assessment and control of risks
- 4.3.2 Legal and Other Requirements
- 4.3.3 Objectives and Targets
- 4.3.4 OH&S Management Plans
03.IMPLEMENTATION
- 4.4.1 Structure and Responsibility
- 4.4.2 Training and Competency
- 4.4.3 Consultation, Communication and Reporting
- 4.4.4 Documentation
- 4.4.5 Document and Data Control
- 4.4.6 Hazard Identification, risk assessment and control of risks
- 4.4.7 Emergency Preparedness and response
04.MEASUREMENT AND EVALUATION
- 4.5.1 Monitoring and Measurement
- 4.5.2 Incident Investigation, corrective and preventive action
- 4.5.3 Records and records Management
- 4.5.4 OH&SMS Audit
05.MANAGEMENT REVIEW
- 4.6 Management Review
09.ENVIRONMENTAL
01.INTRODUCTION
- Introduction
- 4.1 General requirements
- 4.2 Environmental policy
- 4.3.1 Environmental aspects
- 4.3.2 Legal and other requirements
- 4.3.3 Objectives and targets
- 4.3.4 Environmental management programme(s)
- 4.4.1 Structure and responsibility
- 4.4.2 Training, awareness and competence
- 4.4.3 Communication
- 4.4.4 Environmental management system documentation
- 4.4.5 Document control
- 4.4.6 Operational control
- 4.4.7 Emergency preparedness and response
- 4.5.1 Monitoring and measurement
- 4.5.2 Nonconformance and corrective and preventive action
- 4.5.3 Records
- 4.5.4 Environmental management system audit
- 4.6 Management review
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